Overview
At Organics Wellness Hub, we care about your satisfaction and strive to provide you with high-quality organic and wellness products. If you are not completely satisfied with your purchase, this Refund & Return Policy explains the conditions under which you may request a return, refund, or exchange.
Eligibility for Returns
You may request a return within 7 days of receiving your order. To qualify, the product must be unused, unopened, and in its original packaging. For health, hygiene, and safety reasons, we cannot accept returns of opened or used products.
Non-Returnable Items
Certain products cannot be returned, including:
Opened or used organic and wellness products.
Items purchased on clearance or marked as “final sale.”
Personalized or custom-made products.
Refund Process
Once we receive and inspect your returned item, we will notify you by email about the approval or rejection of your refund. If approved, your refund will be issued to your original payment method within 7–10 business days. Please note that shipping costs are non-refundable.
Exchanges
If you receive a defective, damaged, or incorrect item, you may request an exchange. Exchanges are subject to product availability. If the item is not available, a refund will be issued instead.
Return Shipping
Customers are responsible for the cost of return shipping unless the item received was defective, damaged, or incorrect. We recommend using a trackable shipping method, as we cannot guarantee that we will receive your returned item without proof of delivery.
Late or Missing Refunds
If your refund does not appear within the expected time, please check with your bank or payment provider first, as processing times may vary. If you still have not received your refund, please contact us at info@organicswellnesshub.com
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Policy Updates
We may update this Refund & Return Policy from time to time to better serve our customers. Any changes will be posted on this page with a new “Last Updated” date.
Contact Us
If you have any questions regarding this Refund & Return Policy, please contact us at:
📧 info@organicswellnesshub.com